A. INTRODUCTION
Thank you for using Easylink services. Easylink has created and launched the Fund Transfer product, a solution for Fund Transfer.
We are committed to protecting and respecting the privacy rights of our users. Your comfort and security as a user when using the Easylink website  and/or tools and/or other services associated with Easylink ("Services") are of utmost importance to us.
This Privacy Policy, along with the Terms and Conditions, outlines our practices regarding personal data collected through our Services, where users can engage in activities such as registering with us, creating profiles, making or viewing offers, exchanging messages, and performing a number of other related functions.
This Privacy Policy is governed by the applicable laws of the Republic of Indonesia, in particular:
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- Law No. 11 of 2008 and Law No. 19 of 2016 concerning Electronic Information and Transactions (ITE)
- Law No. 27 of 2022 concerning Personal Data Protection
- Government Regulation No. 71 of 2019 concerning the Operation of Electronic Systems and Transactions (PP PSTE)
- Government Regulation No. 80 of 2019 concerning Trading Through Electronic Systems
- Minister of Communication and Information Regulation No. 19 of 2014 concerning the Handling of Negative Content Websites
- Minister of Communication and Information Regulation No. 36 of 2014 concerning the Procedures for Registering Information Providers
- Minister of Communication and Information Regulation No. 20 of 2016 concerning Personal Data Protection in Electronic Systems
- Circular Letter of the Minister of Communication and Information of the Republic of Indonesia No. 5 of 2016 concerning the Limitations and Responsibilities of Platform Providers and Merchants in Trading Through Electronic Systems (Electronic Commerce) that are User Generated Content-based (Safe Harbor)
- Bank Indonesia Regulation No. 23/6/2021 concerning Payment Service Providers
By using our Services, you are deemed to have read, understood, and provided your consent to the use of your personal data by us in accordance with this Privacy Policy.
You should be aware that certain links within the Services may direct you to other sites or areas outside of our control, where the information collected is beyond our direct jurisdiction. In this context, the Privacy Policies of the third-party sites or applications you access will govern the information obtained through those third parties.
You must be at least 18 (eighteen) years old to use our Services.
B. INFORMATION WE COLLECT, RECEIVE, AND MANAGE
We will only collect your name and other related information as permitted by law when it is necessary for us to do so, and we will only collect information that we deem relevant to the communication, including but not limited to transactions between us and you. We will retain your information only as long as we need it, to the extent required by law, or when relevant for the purpose of its collection.
You may visit the Easylink site  and browse it without providing personal information. However, when you decide to become a registered user, we will ask you to provide your personal information.
Account and Profile Information: When you create an account on our services, we may request certain information such as a valid email address and password (user identification code). You may create a profile that includes information such as your first and last name, gender, date of birth, email address, postal code, address, phone number, mobile number, fax number, account number, payment details, geographic location, interests, and other information, including any photos you wish to upload.
In certain circumstances, you may also contact other users through their profiles. Any information you share in a public profile is your responsibility. You should carefully consider the risks of providing certain personal information, particularly information such as your address or precise location, when you decide to use our services.
Advertising and Transactions: We may organize information, including personal information and valid contact and password information required to facilitate meetings between buyers and sellers, to send messages, or to communicate with other users. Most of the information you use to create an account or profile may be requested again when you use the services. Any information you include is your own responsibility. As with your profile, you should carefully consider the risks of providing your personal information, such as your address or precise location.
Communication : If at any time you may contact other users through features we provide, all processing of communication between you and other users will be automatically regulated through our system. Communication between you and other users may also be submitted to authorities in the event of suspected legal violations.
Games, Advertising, and Promotions : We may collect personal information such as your name and contact information when you participate in games, quizzes, or other marketing promotions that we host or support within our services or on third-party sites. We may also process information related to the effectiveness of our services, including which offers are viewed and selected both within our network and on third-party sites.
Customer Service : When you contact our customer service, we may collect the necessary personal information to fulfill your request and follow up with you on any required matters. We may also contact you using the existing account contact information you provided for this purpose. We may also gather additional information regarding our communications with our users, for example, any customer service requests or feedback that users provide to us.
Website and Mobile Data : We may automatically receive and log information on our servers from your browser or device, including your IP address, software and hardware attributes, the pages you request, mobile identifiers, information regarding service usage, and other system-level device information. This may occur within our services or third-party services.
Additional Information : We may also augment the information we lawfully obtain from partners or third parties with the data we already possess regarding our users.
C. IDENTIFICATION OF IP ADDRESS, COOKIES, AND MOBILE
We may collect certain information through technologies such as cookies, pixels, and local storage (such as on your browser or device). Cookies are small text data that store information on your computer, mobile phone, or other devices locally. Pixels are small images that are part of the code on a webpage that perform functions such as allowing other servers to measure visitors to a webpage and are often used in conjunction with a code to track if and when (and on which page) a pixel is loaded to indicate that a user has accessed a specific screen or part of a screen.
With the help of cookies, web servers can store, for example, preferences and settings on the user's computer, mobile phone, or other devices, which will then automatically reopen on subsequent visits. Conversely, cookies are used, among other things, to make the use of the site more user-friendly, so that, for example, you do not have to repeat the login process when you return. Persistent cookies remain on your computer for a longer time, while session cookies are automatically deleted when you close your browser window.
We may allow third parties, such as advertisers or analysts, to collect information using these types of technologies directly on our website or from mobile applications. The data they collect is subject to the applicable privacy policies of those third parties.
D. USE OF INFORMATION
To provide our services, we may use the information we collect and manage for the following general purposes:
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- To process your purchases.
- To provide the services and information we offer and that you need.
- To resolve any issues that may arise with your transactions.
- To analyze the use of our services to improve the service we provide.
- To conduct market research and plan product and service development.
- Activities related to mergers or company acquisitions.
- To detect and protect against errors, as well as other criminal activities.
- To provide customer service, including creating and managing user accounts, resolving technical issues, and enabling features.
- To customize and tailor offers and experiences on our properties or third-party properties.
- To monitor user activities, both individually and collectively, such as search keywords, content, and transaction activities, and to manage traffic on the website.
- To contact our users, including but not limited to service issues, customer service, or marketing communications permitted through any available communication channels.
- To initiate research and conduct analysis to develop our services; and
- To enforce the Terms and Conditions, including combating fraud and abuse.
We may retain the information we collect and review in our services only as required to fulfill the business purposes outlined above.
With your consent, we may contact you via email or other communication media with details about our products and services. If you choose not to receive marketing communications from us, you may opt out at any time
Payments made within the services will be processed by a payment gateway system managed by a third party. Therefore, you may be required to provide your personal information to that third party. All information you provide to the third party is your responsibility and that of the third party.
You are required to provide accurate and non-misleading information to us, and you are
also obligated to update and inform us of any changes.
You are responsible for treating your password confidentially and not disclosing it to unauthorized third parties. We are not responsible for any misuse of passwords resulting from your negligence. If you choose to provide us with personal information, you agree that all transmissions and storage of that information will be on our servers.
E. SHARING INFORMATION
We may also send you additional information about us, this site, our other sites, our products, sales promotions, our newsletters, or anything related to other companies  within our group or our business partners. If you choose not to receive all additional information as described in this section (or part of it), please click the unsubscribe link in any email we send you. After that, you will receive a confirmation email to ensure that you indeed want to unsubscribe from our newsletter.
We may share the information we collect with our affiliates (companies under common control and ownership). These companies may only process and use the information to assist us for the purposes outlined above and are bound to comply with this Privacy Policy.
We may share certain non-personal information (data that does not individually identify our users, such as traffic data, links, or other data) with third-party service providers, trusted partners, or approved researchers to better understand what offers or services may be of interest to you, to improve the overall quality and effectiveness of our services or third-party services, or to contribute to academic research that we believe has broader social benefits.
We do not share personal information about our users with non-affiliated third parties unless we have explicit permission from our users to do so, or in the following circumstances:
We may use third-party service providers to help offer aspects of our services, which will not have the authority to independently use the personal information they process on our behalf, and must be subject to the provisions of this Privacy Policy.
We reserve the right to share information with public and private authorities that will enable us to combat fraud and abuse in our network, to investigate alleged violations of law, or to address other alleged violations of our service terms.
We may share personal information with government agencies or other authorities as required by applicable law.
We do not rent or sell personal information about our users to non-affiliated third parties unless we have explicit permission from our users to do so.
In the event that our business or a division of our business is reorganized or sold and we transfer all or substantially all of our assets to a new owner, your personal information will be transferred to the buyer to enable the continuity of the services.
F. USER CONTROL
Access, Correction, and Deletion: If you have created an account or registered with us, you can access, correct, or delete the information you have provided.  You are responsible for keeping the data you provide or upload to our network accurate. If your account was created through an identity provider, you can also deactivate or change your account information through the settings offered by the identity provider.  Advertising information can be changed or deleted in the 'Your Ads' section of our services.  anda’ pada Layanan kami.
Cookies:Â Most major desktop and mobile web browsers (e.g., Safari, Firefox, Internet Explorer, Chrome, Opera) provide controls that allow you to limit or block cookie settings on your system. As explained above, removing cookies in your browser for both first-party domains (sites you actively visit) or third-party domains (companies other than those you directly visit on the web) may lead to a decrease in functionality in certain circumstances.
Security:Â All information we collect is protected by reasonable technical and procedural security measures to prevent unauthorized access or use of data. Our affiliates (companies under common control and ownership), trusted partners, and third-party service providers are committed to managing information in accordance with our security and privacy requirements and in compliance with applicable laws and regulations in the Republic of Indonesia.
Changes to This Policy:Â We may update this Policy from time to time. You should check this page periodically for any changes. We may, but are not obligated to, notify you of significant changes in how we handle personal information by sending a notice to your email address or by posting a notification on our site. By continuing to use our services, you affirm your consent to continue using the services in light of any updates to this Privacy Policy.
G. USER RIGHTS
You have the right to request access to the historical personal data that you have submitted to us. In such cases, we will provide the information in a format of our choosing, taking into account compatibility and reasonable practices. You can submit this access request through Easylink Support, the contact information for which is provided in Section H: Additional Information.
You have the right to correct or update the personal data you have submitted to us. You can make these corrections or updates through the Easylink Dashboard or by contacting Easylink Support as listed in Section H: Additional Information.
You have the right to request the deletion of personal data you have submitted to us that is no longer relevant, in accordance with applicable laws and regulations. You can submit this deletion request through Easylink Support as indicated in Section H: Additional Information.
H. ADDITIONAL INFORMATION
If users wish to submit questions or complaints, please contact Easylink Customer Service at the information provided below:
PT Sahabat Kirim Digital
Working Hours  : Monday – Sunday (24 Hours)
Email : customer.support@easylink.id.
Thank you for visiting the Easylink Services.