{"id":1685,"date":"2023-09-14T13:48:52","date_gmt":"2023-09-14T06:48:52","guid":{"rendered":"https:\/\/easylink.id\/?page_id=1685"},"modified":"2024-12-19T11:08:53","modified_gmt":"2024-12-19T04:08:53","slug":"informasi-umum","status":"publish","type":"page","link":"https:\/\/easylink.id\/en\/help-center\/general-information\/","title":{"rendered":"Information"},"content":{"rendered":"

\n\t\tPusat Bantuan – Informasi Umum\n\t<\/h1>\n\t\t\t\t\tHow do I find out the currency exchange rate on Easylink?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

You can view currency exchange rates on Easylink by following these steps:<\/p>\n

    \n
  1. In the \u201cExchange Rate Calculator\u201d section, click the \u201cselect country\u201d section.<\/li>\n
  2. Enter the name of a foreign country and select a foreign currency.<\/li>\n
  3. The currency exchange rate and the amount of rupiah calculation based on the exchange rate will automatically appear.<\/li>\n<\/ol>\n\t\t\t\t\tHow long does the Easylink balance top-up process take?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

    Proses top up saldo menggunakan VA akan diproses secara real time dan saldo akan terbaharui secara otomatis. Akan tetapi proses top up saldo melalui transfer bank, akan diproses secara manual dan hanya tersedia pada hari kerja (Senin – Jumat 09:30 – 17:30 WIB).<\/p>\n\t\t\t\t\tIs there a fee for topping up the Easylink balance?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

    Topping up the Easylink balance is free of charge. The amount of the balance received will match the transferred amount.<\/p>\n\t\t\t\t\tCan Easylink send money to any country?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

    Easylink supports money transfers to more than 170 countries and 12 foreign currencies.<\/p>\n

    The following is a list of currencies and destination countries available on Easylink:<\/p>\n

      \n
    1. USD Global (170+ countries)<\/li>\n
    2. SEPA (Euro)<\/li>\n
    3. China (Yuan)<\/li>\n
    4. India (Rupee)<\/li>\n
    5. South Korea (Won)<\/li>\n
    6. Japan (Yen)<\/li>\n
    7. Philipine (Peso)<\/li>\n
    8. Malaysia (Ringgit)<\/li>\n
    9. United Kingdom (GBP)<\/li>\n
    10. Singapore (SGD)<\/li>\n
    11. HongKong (HKD)<\/li>\n
    12. Thailand (Baht)<\/li>\n<\/ol>\n\t\t\t\t\tCan Easylink receive transfers from abroad?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

      Currently, Easylink provides outward or international fund transfer services.<\/p>\n\t\t\t\t\tIs Easylink licensed by Bank Indonesia?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

      Easylink is authorized and supervised by Bank Indonesia<\/a>, ensuring that transactions through Easylink are secure.<\/p>\n\t\t\t\t\tHow to register and verify a personal Easylink account?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\tHere are the steps for registering and verifying an Easylink Personal account:
      \n1. Register an account via the website or download the Easylink application via the Appstore\/Playstore
      \n2. Click register
      \n3. Enter your email and mobile number,
      \n4. Create a password
      \n5. You will receive an OTP code via the method you choose.
      \n6. Enter the OTP code
      \n7. After you have successfully completed the initial registration, please verify your identity. This step is mandatory based on regulations in Indonesia.
      \n8. Klik “Verify now”
      \n9. Upload a photo of your identity card (KTP\/Passport) and a photo of yourself with your identity card (KTP\/Passport)
      \n10. After the document is submitted. Our team will review your account.\n\t\t\t\t\t      How do I register a business account?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

      \"informasi-umum-register-akun-bisnis\"<\/p>\n